Fatal Formation app icon

Fatal Formation

Support & help

Need a hand, found a bug, or want to tell me the gates are unfair? Email xuxiayu2010@gmail.com and I'll get back to you.

When reporting a problem, please include your iPhone model, your iOS version, and what you were doing when it happened. If it's about a purchase, include the receipt email from Apple — it helps me find the transaction.

How to play

Common questions

How do I unlock Endless mode?

Clear 10 campaign levels. The first few take about a minute each, so it usually arrives in your first or second sitting. The main menu shows how many you have left.

I bought Remove Ads but they're still showing.

Tap Settings on the main menu, then Restore Purchases. Make sure you're signed into the same Apple Account you bought with. If it still doesn't take, email me the receipt from Apple and I'll sort it out.

Note that Remove Ads clears the banner and the between-level ads. The optional "Watch ad" buttons stay, because those are your choice to tap — you're never shown one unless you ask for it.

I got a new phone. Where did my progress go?

Progress is stored on the device and isn't synced to iCloud, so it doesn't move between phones. Your Remove Ads purchase does carry over — install the app, then use Restore Purchases.

Reward videos won't load.

They need a working internet connection, and sometimes there's simply no ad available to show. The button disappears when nothing is ready. Trying again in a minute usually does it.

Can I turn off the sound or vibration?

Yes — Settings on the main menu has toggles for both.

How do I change my ad tracking choice?

On your device: Settings → Privacy & Security → Tracking. If you're in the EU or UK, the game also has a Privacy Options button under Settings that reopens the consent form.

Is it really impossible to survive 10 minutes in Endless?

Effectively, yes. Enemy strength doubles every 60 seconds while your squad hits a hard ceiling, so the arithmetic catches everyone eventually. The best mathematically possible run ends at 8 minutes 52 seconds. If you beat that, I'd genuinely like to see it.

Refunds

Purchases go through Apple, so refunds do too. Visit reportaproblem.apple.com, sign in, and choose the purchase. I can't issue refunds directly, but email me if you hit trouble and I'll help where I can.

Contact

xuxiayu2010@gmail.com
I'm one person, so replies may take a couple of days.